Frequently Asked Questions

What Is A Clinical Psychologist?

In Ontario, a Clinical Psychologist is a regulated health professional who is trained in the assessment, treatment and prevention of behavioural and mental conditions. Training usually involves Master’s and Doctoral degrees in psychology, where there’s a focus on both clinical training and research. Working with clients, a psychologist will help identify patterns of behaviour, thinking, and feeling, and will help to replace maladaptive patterns with adaptive ones in order to improve overall functioning. Psychologists in Ontario are regulated by the College of Psychologists of Ontario and this governing body sets standards for the practice of psychology. Psychologists are one of two professions in Ontario that can render a diagnosis of a mental or behavioural disorder (along with physicians).

What Is A Psychotherapist?

In Ontario, Psychotherapists are regulated health professionals who provide psychotherapy, which is a form of talk therapy intended to help people improve their mental health and well-being. Training usually involves a Master’s degree in psychology, psychotherapy, counselling, or a related field such as social work as well as clinical supervision and attendance at various workshops for specific treatment modalities/conditions. They work with individuals, couples, families, or groups to address emotional, psychological, and mental health issues. They must be registered with the College of Registered Psychotherapists of Ontario (CRPO).

What Is A Social Worker?

Social workers in Ontario are also regulated health professionals who help individuals, families, and communities address social, emotional, and mental health challenges. They have a bachelor’s or master’s degree in social work (BSW or MSW) and are trained to provide psychotherapy, advocacy, and support services. Social workers in Ontario must be registered with the Ontario College of Social Workers and Social Support Workers.

Who do the therapists at Reflections Mental Health Group see?

Clinical psychologists see individuals for assessment, while psychologists, psychotherapists and social workers see individuals for therapy and consultation.  People may seek the services of a therapist for many different reasons, usually when something is interfering with their ability to function at full capacity.  People may seek a psychologist for an assessment or diagnostic information or for intervention.

The clinicians at Reflections Mental Health Group are trained to work with children, teens, and adults for both assessment and intervention. Some of the concerns they have experience assessing and treating include:

  • Anger Management
  • Anxiety
  • Attention Deficit/Hyperactivity Disorder
  • Autism Spectrum Disorder
  • Behavioural Difficulties
  • Depression
  • Generalized Anxiety 
  • Gender Affirming Care
  • Learning Disabilities
  • Obsessive Compulsive Disorder
  • Panic
  • Peer and Family Relations
  • Phobias
  • School Anxiety
  • Selective Mutism
  • Separation Anxiety
  • Social Anxiety
  • Stress
  • Trauma

Booking An Appointment

Appointments can be booked by calling or emailing the office or by clicking ‘book now’ and booking a consultation phone call. A physician’s referral is not required for services, although it may be needed to access your extended health benefits. Check with your workplace or insurance company for more information.

We look forward to hearing from you!

What to expect?

Initial Consultation

Your first appointment will be a 90 minute consultation appointment. During this appointment, the clinician will meet with the client and/or parents (age dependent) to gather information about their concerns, a developmental history, and a sense of what the goals of services will be. At the end of this appointment, the clinician will provide their recommendations of what the appropriate course of service might look like.

Subsequent Appointments

Therapy sessions are 50 minutes in length. The structure of a session will vary based on the age of the client, the goals, and the modality of treatment.

Assessment sessions range between 1-2 hours depending on the age of the client and are completed one-on-one with the clinician.

Do you offer sessions in person or virtually?

We offer both! For people that want to be seen in person, we have a warm, inviting office space located in Ayr, Ontario.  For those that would prefer virtual therapy, all of our clinicians offer that option. Visit our virtual services page for more information.

What are the Fees?

Psychological and psychotherapy services are not covered by OHIP. However, most workplace extended health benefits will cover the services of a registered clinician. Please check with your workplace and insurance company to see what your plan will cover and whether a physician’s referral is needed to access your extended health coverage. Fees for services that are not covered by benefits can be claimed as medical expenses on your personal income tax return.

Payment is due at the end of the session. You will be given an invoice/receipt that may be submitted to your insurance company for reimbursement or that can be used for income tax purposes. Payment can be made by e-transfer, debit, or credit card.